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Personal Data Protection Policy

WILLKA SARIRI EXPERIENCE

1. Commitment to Privacy

At WILLKA SARIRI EXPERIENCE, we recognize the importance of protecting the privacy of our clients, suppliers, and collaborators. Therefore, we guarantee the responsible and secure processing of personal data in accordance with current Peruvian regulations.

2. Personal Data Collected

We may request and process the following data:

  • Identification data: names, surnames, identity document, date of birth, nationality.
  • Contact data: email, phone number, address.
  • Travel data: destinations, itineraries, travel preferences, companions.
  • Payment data: information necessary to process reservations and transactions.
  • Sensitive data: relevant medical information for the trip, only with express consent.

3. Purpose of Processing

The data will be used for the following purposes:

  • Manage reservations and tourist services.
  • Issue transportation tickets and accommodation vouchers.
  • Coordinate travel activities and packages.
  • Respond to inquiries, complaints, or requests.
  • Comply with legal, accounting, and tax obligations.
  • Send promotional information and travel offers (with prior consent).

4. Consent

The user freely, expressly, and knowingly authorizes the processing of their personal data. Such consent may be revoked at any time by submitting a request through our contact channels.

5. Data Transfer

Personal data may be shared with:

  • Tourist service providers (airlines, hotels, tour operators, insurers).
  • Public entities when required by law (SUNAT, Immigration, MTC, among others).
  • Business partners inside or outside of Peru, always ensuring information security.

6. Security Measures

We implement technical, digital cloud-based, administrative, and organizational measures to protect personal data against unauthorized access, alteration, loss, or improper disclosure.

7. Rights of the Data Subject

The data subject may exercise their rights of Access, Rectification, Cancellation, and Opposition (ARCO), as well as request the revocation of their consent at any time, by writing to:

8. Data Retention Period

Personal data will be stored only for as long as necessary to fulfill the stated purposes or as required by applicable regulations.

9. Policy Updates

This policy may be updated at any time to adapt to regulatory, technological, or management changes. Updates will be published on our website and/or other official channels.

10. Contact

If you have questions or requests regarding this policy, you may contact us at:
info@willkasaririexperience.com

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