Terms & Conditions

Terms and Conditions of Use of the Digital Channel

WILLKA SARIRI is a formal travel agency, registered with the official organizations of Peru. We are accredited by the National Superintendence of Tax Administration (SUNAT) and listed in the National Directory of Qualified Tourism Service Providers of MINCETUR.
Our mission is to offer unforgettable experiences while guaranteeing safety, quality, and trust to all our clients.

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PAYMENT OPTIONS:

Through bank transfers to our accounts in Peru:

BBVA ACCOUNT IN SOLES

• Account Number: 0011-0814-0272118952

• CCI: 01181400027211895216

• Swift Code: BCONPEPL

• Account Holder: Américo Paucar Cusihuaman

BBVA ACCOUNT IN DOLLARS

• Account Number: 0011-0814-0281732477

• CCI: 011-814-000281732477-11

• Swift Code: BCONPEPL

• Account Holder: Américo Paucar Cusihuaman

Payment Information Required:

• Date and Time of Payment

• Transaction Number

• Name appearing on transfer (must state AMERICO PAUCAR CUSIHUAMAN)

• Total Amount Paid

• Bank where the transaction was made

We will send an e-mail confirming the transaction and reconfirming your reservation.
Payment receipts will be issued digitally.

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RESERVATIONS AND INQUIRIES

• Mobile: +51 905896697

• Mobile: +51 972611165

• Mobile: +51 935380420

• E-mail: reservas@willkasaririexperience.com.pe

• E-mail: informes@willkasaririexperience.com.pe

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CANCELLATION AND REFUND POLICIES

1. Advance Payments:

To protect the company from last-minute changes and cancellations, we require 50% of the total price in advance to reserve the contracted services.

2. Cancellations, Refunds, and Service Modifications

2.1 Cancellations:

The client may cancel the reserved package by sending a written cancellation request to reservas@willkasaririexperience.com.pe up to 21 days before the original tour date. Cancellation charges apply as follows:

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2.2 Service Modifications:

Modifications may be requested up to 10 days before the original travel date. Requests must be made by the same user who booked, via reservas@willkasaririexperience.com.pe.
If a modification cannot be made due to unavailability or other reasons, a refund may apply (see refund policy below).

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2.3 Refunds:

Only the person who made the booking is authorized to request cancellations or modifications and will be the sole recipient of any refund.
Refunds do not include additional fees from taxes, bank agents, or international transfer agents.

• Refund processing time: 3 to 10 business days (depending on whether the process is in person or online).

• Payment methods:

  • PAYMENT LINK via Niubiz Vendemas

  • Credit Card (Visa, Mastercard, American Express)

  • Western Union and MoneyGram (in person)

  • Peruvian banks: BCP, BBVA, Interbank, Scotiabank, BBVA, Cajas (in person)

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Service Modification Penalties and Refunds